FAQs

PROCESSING

Please allow 2-3 days for us to process your order before sent for shipping.

SHIPPING

Orders will be shipped via Royal Mail 1st Class Tracked & Signed For. If you have not received your order by 7 working days please email us on info.newtrnd@gmail.com.

REFUNDS

We have a 30-day returns policy. Items must be returned unworn, undamaged and in it's original packaging. 

EXCHANGES

To process an exchange your item please email info.newtrnd@gmail.com with your order number and reason for exchange.